Information About Your Free Race

As a thank you for your help, you will receive a free race for your day as a volunteer.

Important:
On the day of your volunteer assignment, you must register with the volunteer coordinator in the morning and check out at the end of the shift in order to receive your free race. 

The following shifts are offered:

• RACE DAY-FULL SHIFT = Volunteer shifts on Race day from morning to evening
• RACE DAY-HALFDAY SHIFT = Volunteer Shifts on Race day from morning to afternoon or afternoon to evening
• PRE- / POSTRACE-SHIFT = All Volunteer shifts before and after the Race day

The code you earn is valid:

• Depending on the shift and day you helped as a volunteer you will receive a code for the distances Sprint, Super or Beast 
• Free starts (100% Coupon Codes) are valid for all races (Race-format depends on your shift) within 12 months after the day you volunteered, including the event where help was provided.
• In Open Heat (Age Group or Elite can be registered at your own request in advanced
  To know how this works please see the lower part of our Transfer FAQ)
• In DE / AT / NL / ESP / AND / IT / FRA
  (The only exception: outside of DE / AT / NL a Beast Code has to be earned with 2 volunteer race day shifts - if this applies to you, please write us an email)
• The free race code is only valid for a future race. (Spartan will inform you if there are event specific exceptions)
• Those who help on Wednesday to Friday and want to start on Saturday will be registered on the spot for Saturday or will receive information about the exact process of registration on the Volunteer Day
• The free starts will always be send via email within a week after the race
  You will then receive an email with all informations regarding your code 
  
• Free starts can be exchanged and given away.
• The sale of the coupon code is prohibited. if we take notice of that, the code will be blocked and the registration will be canceled (also for the buyer). It is also forbidden to buy a volunteer-code.
• There is the possibility that friends or family volunteer and another person receives a free start for that same day. This must then be agreed individually with the volunteer coordinator. Write us an email to [e-mail]

IMPORTANT!!!
After registering with the code, you can only transfer the race via customer service. Since Chronotrack does not receive payment from you, deferring your paid amount is not possible. Accordingly, you would receive a 0 € credit coupon code over the normal deferral. So if you want to change to another race within the 12 months, let us know via EMAIL.